Previous incidents
USE region degradation: Webhook Response Delivery Time
Resolved Jul 18 at 04:00am CDT
The incident has been resolved now, Thanks for your patience. We identified the congestion cause and upscaled the infra to tackle the traffic spike.
1 previous update
EU region API outage
Resolved Jul 17 at 06:18pm CDT
All the APIs have been recovered.
5 previous updates
Viewing Identification events in dashboard unavailable
Resolved Jul 14 at 06:23pm CDT
The issue has been resolved in all affected regions.
2 previous updates
Identification API endpoint degradation
Resolved Jun 15 at 03:13pm CDT
The issue is now resolved. We apologize for the inconvenience caused.
1 previous update
Identification API endpoint degradation
Resolved Jun 15 at 02:20pm CDT
The problem has been solved.
1 previous update
Demo is down
Resolved Jun 13 at 02:39pm CDT
The region where our demo works was updated and it is operational again
Identification API endpoint degradation
Resolved May 25 at 09:12am CDT
The issue is now resolved. We apologize for the inconvenience caused.
1 previous update
Identification API endpoint degradation
Resolved May 23 at 09:09am CDT
The issue is now resolved. We apologize for the inconvenience caused.
1 previous update
Bot Detection functionality degradation
Resolved May 17 at 11:06am CDT
Bot Detection functionality in the ap-south-1 region is back to normal.
1 previous update
Identification API endpoint degradation
Resolved May 17 at 08:06am CDT
Issue has been resolved. We apologize for the inconvenience.
1 previous update
Some webhook events not displayed in the dashboard for the EU region
Resolved May 16 at 01:55am CDT
Issue has been resolved. We apologize for the inconvenience.
1 previous update
Sign-up for users utilizing email and password is currently down
Resolved May 10 at 07:09pm CDT
We have identified the issue and have resolved it. All sign-ups - both using email/password and SSO should work as expected. Apologies for any inconvenience.
- Team Fingerprint
1 previous update