Previous incidents

December 2024
Dec 05, 2024
1 incident

Degradation in identification subsystem, US region

Degraded

Resolved Dec 05 at 10:07am CST

Our engineers have fixed the issue, identification service in US region is back to normal.

1 previous update

November 2024
Nov 20, 2024
2 incidents

USE endpoint degradation

Degraded

Resolved Nov 20 at 07:50am CST

We're experiencing issues in USE region, latency may be increased too. We're working on a fix.

1 previous update

ap-south-1 API endpoint degradation

Degraded

Resolved Nov 20 at 04:15am CST

We have identified the root cause of the issue and fixed it.

1 previous update

Nov 11, 2024
1 incident

Degradation in identification subsystem

Degraded

Resolved Nov 11 at 09:16am CST

Degradation was resolved

5 previous updates

October 2024
Oct 29, 2024
1 incident

Degradation in identification subsystem

Degraded

Resolved Oct 29 at 05:27am CDT

We resolved the degradation

1 previous update

Oct 07, 2024
1 incident

Server API degraded response and SmartSignals were empty.

Resolved Oct 07 at 07:00pm CDT

SmartSignal backend service was unavailable for around 90sec due to internal traffic spike, and was automatically recovered due to our infra scaling. and in total around 6k requests were affected with SmartSignals data missing in response

Oct 03, 2024
1 incident

API Endpoints in US-East-1 temporarily degraded

Degraded

Resolved Oct 03 at 11:41am CDT

API Endpoints in US-East-1 were temporarily degraded and auto-resolved 3 minutes later.

1 previous update