Previous incidents
Downtime in the US region
Resolved Oct 20 at 06:59am CDT
We are now fully back to normal operation.
7 previous updates
Identification Service Degraded
Resolved Oct 16 at 01:28pm CDT
We have issued a fix for all regions, all systems are operational.
2 previous updates
Some customers might occasionally experience failed identification requests.
Resolved Oct 07 at 11:09am CDT
We have implemented a fix and will be monitoring to confirm resolution. The issue occurred between 09:00 UTC to 16:00 UTC on Oct 7, 2025 and impacted less than 0.0012% of requests
1 previous update
Incomplete Event data returned via Server API
Resolved Oct 02 at 08:01am CDT
All event data backfill complete. All services operational.
6 previous updates
Webhook Delivery Degraded in the US region.
Resolved Sep 09 at 11:02pm CDT
All systems are operational at this time.
2 previous updates
Portion of requests failing in APS1
Resolved Aug 13 at 12:44am CDT
This issue was resolved.
1 previous update