Previous incidents

June 2023
Jun 15, 2023
2 incidents

Identification API endpoint degradation

Degraded

Resolved Jun 15 at 03:13pm CDT

The issue is now resolved. We apologize for the inconvenience caused.

1 previous update

Identification API endpoint degradation

Degraded

Resolved Jun 15 at 02:20pm CDT

The problem has been solved.

1 previous update

Jun 13, 2023
1 incident

Demo is down

Resolved Jun 13 at 02:39pm CDT

The region where our demo works was updated and it is operational again

May 2023
May 25, 2023
1 incident

Identification API endpoint degradation

Degraded

Resolved May 25 at 09:12am CDT

The issue is now resolved. We apologize for the inconvenience caused.

1 previous update

May 23, 2023
1 incident

Identification API endpoint degradation

Degraded

Resolved May 23 at 09:09am CDT

The issue is now resolved. We apologize for the inconvenience caused.

1 previous update

May 17, 2023
2 incidents

Bot Detection functionality degradation

Downtime

Resolved May 17 at 11:06am CDT

Bot Detection functionality in the ap-south-1 region is back to normal.

1 previous update

Identification API endpoint degradation

Degraded

Resolved May 17 at 08:06am CDT

Issue has been resolved. We apologize for the inconvenience.

1 previous update

May 16, 2023
1 incident

Some webhook events not displayed in the dashboard for the EU region

Degraded

Resolved May 16 at 01:55am CDT

Issue has been resolved. We apologize for the inconvenience.

1 previous update

May 10, 2023
1 incident

Sign-up for users utilizing email and password is currently down

Degraded

Resolved May 10 at 07:09pm CDT

We have identified the issue and have resolved it. All sign-ups - both using email/password and SSO should work as expected. Apologies for any inconvenience.

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1 previous update

April 2023
No incidents reported