We had an incident with one service that caused...

Jul 01, 2024 – Jul 05, 2024

Operational

Jul 06, 2024 – Jul 10, 2024

Operational

Jul 11, 2024 – Jul 15, 2024

Operational

Jul 16, 2024 – Jul 20, 2024

Operational

Jul 21, 2024 – Jul 25, 2024

Operational

Jul 26, 2024 – Jul 29, 2024

Operational

Jul 30, 2024 – Aug 02, 2024

Operational

Aug 03, 2024 – Aug 06, 2024

Operational

Aug 07, 2024 – Aug 10, 2024

Operational

Aug 11, 2024 – Aug 14, 2024

The issue was solved, it was related to a netwo...

Degradation corrected

Degradation resolved

Degraded for 10 minutes

Aug 15, 2024 – Aug 18, 2024

Degradation resolved

Degraded for 4 minutes

Aug 19, 2024 – Aug 22, 2024

Degradation resolved

Degraded for 4 minutes

Aug 23, 2024 – Aug 26, 2024

Degradation resolved

Degraded for 1 hour and 44 minutes

Aug 27, 2024 – Aug 30, 2024

Operational

Aug 31, 2024 – Sep 03, 2024

Operational

Sep 04, 2024 – Sep 07, 2024

Degradation resolved.

Degraded for 16 minutes

Sep 08, 2024 – Sep 11, 2024

SmartSignals are fixed.

Degraded for 9 minutes

Sep 12, 2024 – Sep 15, 2024

This issue has been resolved.

Degraded for 15 minutes

Sep 16, 2024 – Sep 19, 2024

Operational

Sep 20, 2024 – Sep 23, 2024

Operational

Sep 24, 2024 – Sep 27, 2024

Operational

Sep 28, 2024 – Oct 01, 2024

API Endpoints in US-East-1 were temporarily deg...

Degraded for 3 minutes

Oct 02, 2024 – Oct 05, 2024

SmartSignal backend service was unavailable for...

Oct 06, 2024 – Oct 09, 2024

Operational

Oct 10, 2024 – Oct 13, 2024

Operational

Oct 14, 2024 – Oct 17, 2024

Operational

Oct 18, 2024 – Oct 21, 2024

Operational

Oct 22, 2024 – Oct 25, 2024

Operational

Oct 26, 2024 – Oct 29, 2024

Operational

Oct 30, 2024 – Nov 02, 2024

Operational

Nov 03, 2024 – Nov 06, 2024

Operational

Nov 07, 2024 – Nov 10, 2024

Degradation was resolved

Degraded for 39 minutes

Nov 11, 2024 – Nov 14, 2024

Operational

Nov 15, 2024 – Nov 18, 2024

We have identified the root cause of the issue....

Degraded for less than 1 second

Nov 19, 2024 – Nov 22, 2024

Operational

Nov 23, 2024 – Nov 26, 2024

Operational

Nov 27, 2024 – Nov 30, 2024

Operational

Dec 01, 2024 – Dec 04, 2024

Our engineers have fixed the issue, identificat...

Degraded for 12 minutes

Dec 05, 2024 – Dec 08, 2024

Operational

Dec 09, 2024 – Dec 12, 2024

Operational

Dec 13, 2024 – Dec 16, 2024

Operational

Dec 17, 2024 – Dec 20, 2024

Operational

Dec 21, 2024 – Dec 24, 2024

Operational

Dec 25, 2024 – Dec 28, 2024

Operational

Dec 29, 2024 – Jan 01, 2025

Operational

Jan 02, 2025 – Jan 05, 2025

Operational

Jan 06, 2025 – Jan 09, 2025

Operational

Jan 10, 2025 – Jan 13, 2025

Operational

Jan 14, 2025 – Jan 17, 2025

Operational

Jan 18, 2025 – Jan 21, 2025

Operational

Jan 22, 2025 – Jan 25, 2025

Operational

Jan 26, 2025 – Jan 29, 2025

Operational

Jan 30, 2025 – Feb 02, 2025

Operational

Feb 03, 2025 – Feb 06, 2025

Operational

Feb 07, 2025 – Feb 10, 2025

Operational

Feb 11, 2025 – Feb 14, 2025

Operational

Feb 15, 2025 – Feb 18, 2025

Operational

Feb 19, 2025 – Feb 22, 2025

Operational

Feb 23, 2025 – Feb 26, 2025

Operational

Feb 27, 2025 – Mar 02, 2025

Operational

Mar 03, 2025 – Mar 06, 2025

Operational

Mar 07, 2025 – Mar 10, 2025

Operational

Mar 11, 2025 – Mar 14, 2025

Operational

Mar 15, 2025 – Mar 18, 2025

Operational

Mar 19, 2025 – Mar 22, 2025

Operational

Mar 23, 2025 – Mar 26, 2025

Operational

Mar 27, 2025 – Mar 30, 2025

Operational

Mar 31, 2025 – Apr 03, 2025

Operational

Apr 04, 2025 – Apr 07, 2025

Operational

Apr 08, 2025 – Apr 11, 2025

Issue fully resolved. The incident happened be...

Degraded for 4 hours and 5 minutes

Apr 12, 2025 – Apr 15, 2025

Operational

Apr 16, 2025 – Apr 19, 2025

Operational

Apr 20, 2025 – Apr 23, 2025

Operational

Apr 24, 2025 – Apr 27, 2025

The issue is now fixed.

Degraded for 26 minutes

Apr 28, 2025 – May 01, 2025

Operational

May 02, 2025 – May 05, 2025

Operational

May 06, 2025 – May 09, 2025

Operational

May 10, 2025 – May 13, 2025

We've identified the cause of the impact and re...

Degraded for 2 hours and 12 minutes

May 14, 2025 – May 17, 2025

Service degradation resolved

Degraded for 13 minutes

May 18, 2025 – May 21, 2025

Operational

May 22, 2025 – May 25, 2025

Service degradation resolved

Degraded for 15 minutes

May 26, 2025 – May 29, 2025

Operational

May 30, 2025 – Jun 02, 2025

Operational

Jun 03, 2025 – Jun 06, 2025

Operational

Jun 07, 2025 – Jun 10, 2025

This incident has been resolved. After investig...

Degraded for 1 hour and 4 minutes

Jun 11, 2025 – Jun 14, 2025

Operational

Jun 15, 2025 – Jun 18, 2025

Operational

Jun 19, 2025 – Jun 22, 2025

We identified an issue with our database which ...

Degraded for 4 minutes

Jun 23, 2025 – Jun 26, 2025

Operational

Jun 27, 2025 – Jun 30, 2025