Previous incidents
Event Storage System Issue
Resolved Oct 29, 2025 at 6:53pm UTC
We have rolled back the change that triggered the incident and have fully recovered.
1 previous update
Downtime in the US region
Resolved Oct 20, 2025 at 11:59am UTC
We are now fully back to normal operation.
7 previous updates
Identification Service Degraded
Resolved Oct 16, 2025 at 6:28pm UTC
We have issued a fix for all regions, all systems are operational.
2 previous updates
Some customers might occasionally experience failed identification requests.
Resolved Oct 7, 2025 at 4:09pm UTC
We have implemented a fix and will be monitoring to confirm resolution. The issue occurred between 09:00 UTC to 16:00 UTC on Oct 7, 2025 and impacted less than 0.0012% of requests
1 previous update
Incomplete Event data returned via Server API
Resolved Oct 2, 2025 at 1:01pm UTC
All event data backfill complete. All services operational.
6 previous updates
Webhook Delivery Degraded in the US region.
Resolved Sep 10, 2025 at 4:02am UTC
All systems are operational at this time.
2 previous updates
Portion of requests failing in APS1
Resolved Aug 13, 2025 at 5:44am UTC
This issue was resolved.
1 previous update