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Degraded
Portion of requests failing in APS1
Aug 13, 2025 at 05:43am UTC
Affected services
Identification - Asia
Smart Signals - Asia
Server API - Asia
Resolved
Aug 13, 2025 at 05:44am UTC
This issue was resolved.
Affected services
Identification - Asia
Smart Signals - Asia
Server API - Asia
Created
Aug 13, 2025 at 05:43am UTC
Due to an internal issue on our API gateway a small portion of requests in APS1 region (Asia) could fail with http code 500 for some customers. The issue took place between 5:43 and 5:44 UTC.
Affected services
Identification - Asia
Smart Signals - Asia
Server API - Asia