Previous incidents
Ingress sealed results encoding issues
Resolved Oct 20, 2026 at 7:58pm UTC
Engineers have confirmed that this incident has been resolved.
2 previous updates
Increased Latency on Management API
Resolved Oct 16, 2026 at 4:36pm UTC
We have found the root cause and resolved the issue. All services should be back to normal.
3 previous updates
Ingress endpoint degradations
Resolved Oct 9, 2026 at 10:50pm UTC
All services are operating normally.
1 previous update
Delayed Dashboard & Analytics Data
Resolved Oct 5, 2026 at 3:40pm UTC
Impact: Minor — degraded performance
Update: Following further investigation, we've confirmed that the data delay between 08:28–08:53 UTC did not affect the event timestamps shown in customer-facing dashboards. The internal processing metadata was delayed, but all event data displayed to customers reflects accurate timestamps. There is no lasting visible impact to dashboards.
Original status update: We identified a delay in data powering dashboards and analytics between 2026-10-05 08:28 UTC...
Ingress endpoint degradations
Resolved Sep 28, 2026 at 10:57am UTC
All services are operating normally
1 previous update
Ingress endpoint degradations
Resolved Sep 25, 2026 at 5:32pm UTC
All services are operating normally
3 previous updates
Degradation in the dashboard
Resolved Sep 23, 2026 at 10:07pm UTC
Event ingestion and dashboard UI were delayed by 16 minutes. The issue has been resolved and everything is back to normal now.
1 previous update
Degraded search API
Resolved Sep 21, 2026 at 11:16pm UTC
The issue has been resolved
8 previous updates
Webhooks Degradation
Resolved Sep 17, 2026 at 2:49am UTC
The team has fixed the issue and all service are back to normal.
2 previous updates
Ingress endpoint degradations
Resolved Sep 16, 2026 at 1:20am UTC
All services are operating normally
1 previous update
Observed Increased Latency for Events
Resolved Sep 15, 2026 at 9:00pm UTC
Engineers have implemented a fix in the search system, all systems are back to operational.
1 previous update
Visitor API and Search Event API degradation
Resolved Sep 11, 2026 at 3:46am UTC
The issue has been resolved and systems are back to normal.
2 previous updates
Ingress endpoint degredation
Resolved Sep 9, 2026 at 5:47pm UTC
System is stable
1 previous update
Ingress endpoint degredation
Resolved Sep 9, 2026 at 1:36am UTC
A 10-second spike in error rates affected Identification API requests. This has been resolved.
2 previous updates
Flow worker deployments failing
Resolved Sep 1, 2026 at 4:22pm UTC
The issue has bee resolved, no code worker deployments are working again.
1 previous update
Ingress endpoint degredation
Resolved Sep 1, 2026 at 1:58pm UTC
Between 1:42pm and 1:46pm UTC, we observed an elevated error rate and higher-than-normal latency in our US region for our Ingress endpoint. The system is now stable.
Smart Signals Degraded for Mobile SDK Clients
Resolved Sep 1, 2026 at 12:59pm UTC
The issue causing degradation has been resolved. We deployed a fix and have confirmed normal performance across affected systems.
3 previous updates