Previous incidents

April 2025
Apr 21, 2025
1 incident

Partial Degradation in CDN Performance

Degraded

Resolved Apr 21 at 07:43am CDT

The earlier issue causing degraded performance in our CDN service has been identified and resolved. Content delivery has returned to normal levels, and users should no longer experience increased latency or loading failures.

1 previous update

Apr 15, 2025
1 incident

A percentage of identification requests are failing with an error, we've iden...

Degraded

Resolved Apr 15 at 02:20pm CDT

Issue fully resolved. The incident happened because there was a deployment of a JS agent configuration to a subset of customers, which unfortunately contained a configuration bug. The change was cached at the CDN level and in the end-user browsers that caused the rollback take additional time. We truly apologize for this inconvenience.

3 previous updates

March 2025
No incidents reported
February 2025
No incidents reported