Previous incidents

May 2025
May 27, 2025
1 incident

Service degradation

Degraded

Resolved May 27 at 07:45pm CDT

Service degradation resolved

1 previous update

May 19, 2025
1 incident

Service degradation

Degraded

Resolved May 19 at 11:51am CDT

Service degradation resolved

1 previous update

May 14, 2025
1 incident

Instability in storage event - impact only a small portion of customers

Degraded

Resolved May 14 at 10:28am CDT

We've identified the cause of the impact and remediated it, no further impact is expected.

1 previous update

April 2025
Apr 30, 2025
1 incident

Incorrect bot detection

Degraded

Resolved Apr 30 at 01:39pm CDT

The issue is now fixed.

1 previous update

Apr 21, 2025
1 incident

Partial Degradation in CDN Performance

Degraded

Resolved Apr 21 at 07:43am CDT

The earlier issue causing degraded performance in our CDN service has been identified and resolved. Content delivery has returned to normal levels, and users should no longer experience increased latency or loading failures.

1 previous update

Apr 15, 2025
1 incident

A percentage of identification requests are failing with an error, we've iden...

Degraded

Resolved Apr 15 at 02:20pm CDT

Issue fully resolved. The incident happened because there was a deployment of a JS agent configuration to a subset of customers, which unfortunately contained a configuration bug. The change was cached at the CDN level and in the end-user browsers that caused the rollback take additional time. We truly apologize for this inconvenience.

3 previous updates

March 2025
No incidents reported