Previous incidents

October 2024
Oct 29, 2024
1 incident

Degradation in identification subsystem

Degraded

Resolved Oct 29, 2024 at 10:27am UTC

We resolved the degradation

1 previous update
Oct 07, 2024
1 incident

Server API degraded response and SmartSignals were empty.

Resolved Oct 8, 2024 at 12:00am UTC

SmartSignal backend service was unavailable for around 90sec due to internal traffic spike, and was automatically recovered due to our infra scaling. and in total around 6k requests were affected with SmartSignals data missing in response
Oct 03, 2024
1 incident

API Endpoints in US-East-1 temporarily degraded

Degraded

Resolved Oct 3, 2024 at 4:41pm UTC

API Endpoints in US-East-1 were temporarily degraded and auto-resolved 3 minutes later.

1 previous update
September 2024
Sep 18, 2024
1 incident

Velocity Signals Smart Signal Impacted

Degraded

Resolved Sep 18, 2024 at 10:18pm UTC

This issue has been resolved.

1 previous update
Sep 12, 2024
2 incidents

Delayed events in Dashboard, No data loss

Degraded

Resolved Sep 12, 2024 at 10:18pm UTC

All services are restored.

7 previous updates

Smart Signals degraded

Degraded

Resolved Sep 12, 2024 at 11:56am UTC

SmartSignals are fixed.

1 previous update
Sep 10, 2024
1 incident

Service US degradation

Degraded

Resolved Sep 10, 2024 at 2:53pm UTC

Degradation resolved.

1 previous update
August 2024
Aug 28, 2024
1 incident

Server API degradation

Degraded

Resolved Aug 28, 2024 at 1:27pm UTC

Degradation resolved

1 previous update
Aug 26, 2024
1 incident

Server API degradation

Degraded

Resolved Aug 26, 2024 at 7:37pm UTC

Degradation resolved

1 previous update
Aug 22, 2024
1 incident

Service degradation

Degraded

Resolved Aug 23, 2024 at 2:01am UTC

Degradation resolved

1 previous update
Aug 21, 2024
1 incident

Service degradation

Degraded

Resolved Aug 22, 2024 at 2:01am UTC

Degradation resolved

1 previous update
Aug 20, 2024
1 incident

Service degradation

Degraded

Resolved Aug 21, 2024 at 2:01am UTC

Degradation resolved

1 previous update
Aug 19, 2024
1 incident

Service degradation

Degraded

Resolved Aug 20, 2024 at 2:01am UTC

Degradation resolved

1 previous update
Aug 18, 2024
1 incident

api.fpjs.io degradation

Degraded

Resolved Aug 18, 2024 at 11:37am UTC

The issue was solved, it was related to a networking issue in one of our cloud host providers.

1 previous update
Aug 17, 2024
1 incident

Service degradation

Degraded

Resolved Aug 18, 2024 at 2:01am UTC

Degradation resolved

1 previous update
Aug 16, 2024
1 incident

Service degradation

Degraded

Resolved Aug 17, 2024 at 2:02am UTC

Degradation corrected

1 previous update