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Degraded

Sealed Client Results issue

Dec 16, 2025 at 01:31pm UTC
Affected services
Identification - Global (US)
Identification - Europe
Identification - Asia

Resolved
Dec 16, 2025 at 02:45pm UTC

The issue has been resolved

Updated
Dec 16, 2025 at 02:29pm UTC

We have identified the root cause and we expect the issue to be fixed shortly

Created
Dec 16, 2025 at 01:31pm UTC

Sealed Client Results feature does not work for certain customers due to an internal issue. https://dev.fingerprint.com/docs/sealed-client-results

We are working on a fix