Previous incidents

October 2024
Oct 07, 2024
1 incident

Server API degraded response and SmartSignals were empty.

Resolved Oct 07 at 07:00pm CDT

SmartSignal backend service was unavailable for around 90sec due to internal traffic spike, and was automatically recovered due to our infra scaling. and in total around 6k requests were affected with SmartSignals data missing in response

Oct 03, 2024
1 incident

API Endpoints in US-East-1 temporarily degraded

Degraded

Resolved Oct 03 at 11:41am CDT

API Endpoints in US-East-1 were temporarily degraded and auto-resolved 3 minutes later.

1 previous update

September 2024
Sep 18, 2024
1 incident

Velocity Signals Smart Signal Impacted

Degraded

Resolved Sep 18 at 05:18pm CDT

This issue has been resolved.

1 previous update

Sep 12, 2024
2 incidents

Delayed events in Dashboard, No data loss

Degraded

Resolved Sep 12 at 05:18pm CDT

All services are restored.

7 previous updates

Smart Signals degraded

Degraded

Resolved Sep 12 at 06:56am CDT

SmartSignals are fixed.

1 previous update

Sep 10, 2024
1 incident

Service US degradation

Degraded

Resolved Sep 10 at 09:53am CDT

Degradation resolved.

1 previous update

August 2024
Aug 28, 2024
1 incident

Server API degradation

Degraded

Resolved Aug 28 at 08:27am CDT

Degradation resolved

1 previous update

Aug 26, 2024
1 incident

Server API degradation

Degraded

Resolved Aug 26 at 02:37pm CDT

Degradation resolved

1 previous update

Aug 22, 2024
1 incident

Service degradation

Degraded

Resolved Aug 22 at 09:01pm CDT

Degradation resolved

1 previous update

Aug 21, 2024
1 incident

Service degradation

Degraded

Resolved Aug 21 at 09:01pm CDT

Degradation resolved

1 previous update

Aug 20, 2024
1 incident

Service degradation

Degraded

Resolved Aug 20 at 09:01pm CDT

Degradation resolved

1 previous update

Aug 19, 2024
1 incident

Service degradation

Degraded

Resolved Aug 19 at 09:01pm CDT

Degradation resolved

1 previous update

Aug 18, 2024
1 incident

api.fpjs.io degradation

Degraded

Resolved Aug 18 at 06:37am CDT

The issue was solved, it was related to a networking issue in one of our cloud host providers.

1 previous update

Aug 17, 2024
1 incident

Service degradation

Degraded

Resolved Aug 17 at 09:01pm CDT

Degradation resolved

1 previous update

Aug 16, 2024
1 incident

Service degradation

Degraded

Resolved Aug 16 at 09:02pm CDT

Degradation corrected

1 previous update